Module messages
Getting started
OverviewApplication settings
Module messagesSetting up webhooks
GDPR tools
User data requestModules
Create a contact formCreate a live chat module w/wo chatbot
Create and connect e-mails
Installation of modules
Tickets
Mail ticketsChat tickets
Canned Responses
Ticket settings
Blocking e-mailsBusiness hours
Automatically convert chat to mail
Automatically delete solved tickets
Ticket labels
Knowledge database
Lydia self-learningCustomers
Customer LabelsModule messages is a great feature for giving information to your customers through our support module. These can be important messages about the operating status of your service, a call to action or pure marketing messages like “right now 15% of on product x”.
This is an example of how it can be used (the 75% off message):
IOdesk comes with a powerful editor for creating, showing and managing these messages, where you are given lots of options to suit your needs.
