GDPR stands for General Data Protection Regulation and is a new EU-statute that became effective on May 25th 2018, at which time those organizations in non-compliance may face heavy fines.
GDPR is the most important change in data privacy regulation in 20 years and through this new regulation EU citizens have the right to be forgotten, meaning having all data about themselves removed from a company.
IOdesk follows this new regulation, meaning you as a company will have a fully GDPR compliant ticket system.
Many other services out there today, in our opinion, misuses the data and information their users share. Either by using it for shady practices like selling information to advertising agencies. Or don't provide their users with the tools they need to manage and permanently delete data.
Two of our core values are privacy and self-control of data. This means that you as a customer are always in control of you own data, can at any time modify or remove it. And we will never use it for anything else than to provide our service IOdesk.