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Functionality


Better communication with your customer, AI-supported chat, mail and tools to analyze and track trends

It all starts with a hello!

IOdesk provides all the tools you need to interact with and help your customers. With our self-service oriented AI-supported chat, contact forms and mail, your customers no longer have to wait for employees to recieve the help that they need.

Our metrics show that our AI Lydia is able to handle 12-18% of incoming questions, saving time both for you and your customers!

So easy to use!

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Made for humans

There are a lot of ticket systems out there, and the majority of them either have a high learning curve or are just to expensive. IOdesk makes it so easy to get started , you will be up and running in minutes!

AI for handling repetitive questions

Lydia is our AI that will act as a new super employee for you! Lydia helps your customers by speaking to them as a normal human beeing, analyzing their questions and giving them answers based on what she has learned by earlier support tickets.

Chat, forms, mail, FAQ and more!

Connect with your customers the way you want! IOdesk offers AI-supported chat, forms, mailing, self-service FAQ:s and much much more!

No paywalls

We have made it simple when picking a package. Based on the size of your company, pick a package that suits you and that's it! No confusing pricing tiers, features locked behind paywalls or the like. With IOdesk you get all the functionality.

 

Say hello to Lydia!

Lydia is our AI that will act as a new super employee for you! Lydia helps your customers by speaking to them as a normal human beeing, analyzing their questions and giving them answers based on what she has learned by earlier support tickets.

This means that she can handle all of those repetitive questions reaching your support staff today! Freeing up time both for you and solving your customers problems lightning fast.

Our metrics show that Lydia can solve between 12-18% of all incoming questions, giving you a ROI of about 3000% (based on a ticket taking 12 minutes to solve).

example of a chat with lydia

Hi, hej, Konnichiwa, privet, hola, hallo!

An AI that speaks the worlds languages

Other solutions today often only provides automated help for English speaking customers. We are here to change that.

Regardless what language your customer may speak, Lydia can interact with them in their own language! Be it English, Swedish, Japanese, German or even Klingon, yes Klingon.

 

a small robot
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